FAQ: Shopping
What is the deadline for ordering?
Orders are due by 6pm the night before your delivery day. See full details in the Delivery Areas section for the website.
So how do I shop…do I go for a mixed box or choose my own items?
If you like to know exactly what you are going to get in your shop each week (type and quantities of fruit and veg), customising an order is for you. Simply browse our organic supermarket’s shopping aisles, add items to your basket and check out. Remember by shopping this way you will need to submit an order each week.
If you would like to receive a variety of different seasonal, fresh organic items each week, our mixed boxes are a fun, convenient and stress free way to shop.
When do you update your website to show what is available each week?
We receive notification of what is expected to be available the following week each Friday. Hence we update the organic fruit, organic vegetables and organic fresh herbs sections of our website every Friday afternoon. Hence the best time to submit a ‘customised’ order is after this time, for delivery the following week.
Further information about our shopping service is contained in our Terms of Use